Your CERAMOND orders always come with fully insured shipping and require signature upon delivery.

We always require an adult signature upon delivery for secure shipment as we are sending items of high value that should never be left unattended at your door. If you or any other adult cannot be present to sign, another delivery will be attempted the next day. Contact your local FedEx office if you would like to reroute to another address or hold for pick up at your convenience.  CERAMOND is not responsible for items damaged or lost in transit.

All CERAMOND orders are shipped using FedEx courier. We offer free shipping, and upgraded shipping options are available at checkout. You will receive an automated email including your FedEx tracking number when your order is shipped.  

Order processing time includes exclusive CERAMOND pieces made-to-order, handling, packaging and shipping and may take 3-6 weeks depending on the availability of stock. In Stock items will be shipped within a week of order confirmation. For Domestic orders, packages are received within 2-3 days after the merchandise is shipped. For International orders, packages are received within 2-5 business days after the order is shipped. Orders are processed Monday through Friday only. Orders are not processed on national holidays. All CERAMOND orders placed outside of this designated window will be processed the following business day.

CERAMOND is exclusively available at ceramondjewelry.com and CERAMOND Boutiques and jewellery shows.

CERAMOND is exclusively available at ceramondjewelry.com and CERAMOND Boutiques and jewellery shows.

CERAMOND is exclusively available at ceramondjewelry.com and CERAMOND Boutiques and jewellery shows.

CERAMOND offers shipping worldwide. Please visit the “Shipping” information section found at the bottom of our website to learn more about shipping options, rates, delivery times and taxes.

CERAMOND works exclusively in 18K Gold (AU750).  In addition, CERAMOND uses ceramic, diamonds and gemstones (precious, semi-precious, fine stones), in our creations.  Some CERAMOND jewelry is available on leather, silk, cord and alternative materials.  For more information about CERAMOND quality standards and the materials we work with, please visit the “Product Quality & Care” located at the bottom of our website.

One of CERAMOND's greatest know-hows it the art of ceramic. Ceramic is used often in CERAMOND creations and most recognized in the Bonbon collection.  Each color of ceramic and its composition are created in our atelier exclusively for CERAMOND.  Once the ceramic color has been created, our artisans carefully apply the ceramic to each piece of jewelry by hand creating a work of art. CERAMOND's ceramic is very durable, easy to wear and never fades with time.

Wearing Your Jewelry:Each CERAMOND piece is meticulously crafted by hand.  CERAMOND jewelry is intended to be worn daily or occasionally with proper wear and care.  Please note that some creations differ in delicacy and we suggest that you choose your jewelry according to the day’s activities.  Below are some suggestions on how to properly wear and care for your CERAMOND jewelry. CERAMOND advises you not to wear your jewelry in the following situations:

• Any situation that could lead to extreme heat or extreme cold (intense thermal shocks)
• Any situation with exposure to sources of radioactivity such as X-Ray
• High intensity sporting activities
• At the beach, swimming pool, sauna, steam room, Turkish bath
• Household cleaning or tasks which would expose the jewelry to corrosive or harmful products
• Gardening and other types of DIY projects
• Exposure to products containing mercury cause irreversible damage to gold. Products with mercury such as Mercurochrome should be avoided when wearing your jewelry.

CERAMOND recommends the following extra care to enjoy your jewelry:

• Allow yourself enough time to handle your jewelry before and after wearing
• Remove jewelry when washing your hands or bathing
• Remove jewelry when applying makeup or perfume
• Use caution when stacking rings, bracelets and other items of jewelry as they may scratch one another
• Always check that your jewelry is secured when being worn:

Storing Your Jewelry:CERAMOND recommends that you store your jewelry in its original packaging in a safe and secured location.  By storing the jewelry in its original packaging, you will reduce potential exposure to shock or scratches.  CERAMOND suggests that you do not store more then one piece of jewelry in the same packaging in order to prevent scratches.At Home Care For Your Jewelry:CERAMOND recommends the following cleaning methods to care for your jewelry and to preserve its original brilliance.Jewelry in 18k Gold, Diamond and Ceramic:

• Dip the jewelry in tepid soapy water and clean it gently with a soft brush and pH-neutral soap.
• Rinse jewelry carefully with fresh tepid water, dry it and polish it with a soft cloth. (CERAMOND Polishing Cloth is recommended)

Jewelry with Gemstones (Non-Diamond) and Alternative Materials:

• Jewelry that has stones other then diamonds (sapphires, rubies, emeralds, pearls, turquoises, opals and other fine, semi-precious and precious gemstones etc.) we suggest that you have your jewelry cleaned by CERAMOND by visiting a CERAMOND Boutique, CERAMOND Authorized Point of Sale, or by contacting CERAMOND Customer Service which can assist you in arranging proper cleaning for your fine and high jewelry.
• Jewelry with alternative materials such as silk, leather, cord or other alternative materials should be cleaned by carefully removing the precious (18k gold or platinum) piece from the material. Pieces with 18k gold or platinum and diamond can be cleaned using the recommended methods above.  Pieces with stones other then diamond should be cleaned or polished by CERAMOND as suggested above.

It is recommended that you have your jewelry cleaned, polished or checked by CERAMOND one time per year.After Sales Service – Jewelry Cleaning & Polishing Services:CERAMOND offers jewelry cleaning and polishing services.  To learn more about these services, please visit a CERAMOND Boutique, CERAMOND Authorized Retailer or by contacting CERAMOND Customer Service.CERAMOND suggests that your cleaning and polishing services are completed by CERAMOND in order to insure the highest care for your jewelry.It is important to note that CERAMOND's 18k White Gold is nickel free and is rhodium-plated.  Rhodium, which comes from the platinum family, is a precious metal and must be removed before polishing and replaced after polishing.  Rhodium plating ensures that your piece of jewelry has a brilliant white shine.Although CERAMOND suggests that you have your jewelry checked, cleaned or polished each year, we do not suggest excessive polishing as the process removes a layer of metal each time the operation is completed.  It is suggested that a “complete” polishing is only done to a piece one to three times in its life.  A CERAMOND Customer Service representative is available to advise you on the after sales service recommended for your piece of jewelry.

CERAMOND jewelry is crafted by hand and intended to be worn daily or occasionally depending on the creation. 
CERAMOND works exclusively with 18k Gold (AU750).  In addition, CERAMOND works with fine, semi-precious and precious gemstones and diamonds as well as ceramic.  Some of our jewelry is offered on non-precious materials such as leather, silk, cord and alternative materials (details always provided on product page).
CERAMOND only uses the finest quality of diamonds and gemstones. Diamonds over 0.40ct are certified by GIA and have GIA Certificate Number engraving on their girdle.  At the time of purchase, CERAMOND will provide you with your GIA Certificate. 
CERAMOND also uses other shapes of diamonds (rounds, pear shapes, emerald cut, cushion, and other fancy cuts) and applies our strict quality guidelines to each stone.  For all smaller diamonds, CERAMOND uses F+ Color, VS+ Clarity and Very Good to Excellent Cut and provides a GIA Certificate for all stones 0.40ct or larger.
Many of CERAMOND's creations feature precious, semi-precious and fine gemstones.  Some precious gemstones may include a certificate completed by highly respected gem labs.  Gemstones with certification are noted at time of sale both online and in CERAMOND Boutiques.  CERAMOND uses best efforts and strict quality guidelines to ensure that gemstones have not undergone any enhancement, treatment, oiling or heating.  The customer will be notified of any signs of enhancement to stones detected by CERAMOND.
One of CERAMOND’s greatest know-hows it the art of ceramic.  Ceramic is used often in CERAMOND creations and most recognized in the Bonbon collection.  Each color of lacquer and its composition are created in our atelier exclusively for CERAMOND.  Once the lacquer color has been created, our artisans carefully apply the lacquer to each piece of jewelry by hand creating a work of art.  CERAMOND's ceramic includes a high percentage of ceramic making it very durable and easy to wear.
CERAMOND quality controls 100% of its jewelry creations by hand and uses a jeweler’s loupe of to ensure the highest quality standards.

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